Privacy Policy

Effective Date: [Insert Date]
Company: Sinclair Vancouver
Email: info@sinclairvancouver.com

Sinclair Vancouver values the protection of its customers’ personal information. This Privacy Policy describes how we collect, use, disclose and protect personal information in connection with our products and services. By using our website or services, you agree to the practices described in this policy.

Article 1 – Scope and Applicable Law (Canada)

This Privacy Policy has been developed in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial privacy laws. Where we handle data of individuals outside Canada, local privacy laws may also apply.

Article 2 – Collection of Personal Information

Sinclair Vancouver collects personal information necessary to provide an optimal shopping experience and to fulfill orders. This information may include your first and last name, shipping and billing address, email address, phone number, payment details processed securely by our third-party payment partners, order history, preferences and communication records, as well as technical information such as IP address, browser type and website usage data gathered through cookies or similar technologies.

Article 3 – Use of Personal Information

The personal information collected by Sinclair Vancouver is used to process and deliver orders, manage payments and prevent fraud, communicate with customers about their orders, returns and inquiries, improve our website and services, and send information about new products, promotions or events where consent has been provided. We may also use personal information to comply with legal or regulatory obligations under Canadian law.

Article 4 – Sharing of Personal Information

Sinclair Vancouver does not sell or rent customer data. Personal information may be shared with trusted service providers who assist in operating our business, such as those handling shipping, payment processing, analytics or web hosting. These providers are contractually bound to use the data solely for the purpose of performing their services. We may also disclose information when required by law, to comply with a legal process, or to protect the rights, property or safety of Sinclair Vancouver, our customers or the public. Some service providers may operate outside Canada, including in the United States or the European Union. In those cases, data may be subject to the laws of those jurisdictions. We take contractual and organizational measures to ensure protection consistent with PIPEDA.

Article 5 – Security of Personal Information

Sinclair Vancouver applies appropriate administrative, technical and physical security safeguards to protect personal information against unauthorized access, alteration or disclosure. Examples include encryption for payment transactions, restricted employee access and secure systems for storing customer information. While we strive to protect your data, no method of transmission or storage is completely secure. We continuously review and improve our security measures to protect your information.

Article 6 – Retention of Personal Information

Personal information is retained only as long as necessary to achieve the purposes described in this policy, to comply with legal, accounting or reporting obligations, and to resolve disputes. Once no longer needed, data is securely deleted, anonymized or archived in accordance with Canadian privacy standards.

Article 7 – Customer Rights

Under Canadian privacy law, customers have the right to request access to their personal information, request corrections to inaccurate or incomplete data, withdraw consent for processing where applicable, and opt out of marketing communications. To exercise these rights, customers can contact Sinclair Vancouver at info@sinclairvancouver.com. Verification of identity may be required. We aim to respond to such requests within 30 days as required by PIPEDA. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC) for further assistance.

Article 8 – Cookies and Similar Technologies

Sinclair Vancouver uses cookies and similar technologies to enhance the functionality of the website, remember preferences and improve the customer experience. Cookies may also help us analyze website usage to enhance performance and customer service. You can adjust your browser settings to refuse cookies, though this may affect some website functionality.

Article 9 – Children’s Privacy

Our website and services are intended for adults. Sinclair Vancouver does not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If we discover that such data has been collected without parental consent, it will be deleted promptly.

Article 10 – International Transfers

If you are located outside Canada or if our service providers operate internationally, your data may be transferred to and processed in other countries. Sinclair Vancouver ensures that appropriate contractual and organizational safeguards are in place to protect your personal information in accordance with Canadian privacy laws.

Article 11 – Changes to This Privacy Policy

Sinclair Vancouver may update this Privacy Policy periodically to reflect changes in legal requirements or our operational practices. Updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Article 12 – Contact Information

For questions, concerns or to exercise your privacy rights, please contact:

Privacy Officer – Sinclair Vancouver
Email: info@sinclairvancouver.com